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What is Digital Process Automation?

What is Digital Process Automation?

Digital process automation (DPA), Robotic process automation (RPA), business process management (BPM)…making sense of all the latest process buzzwords. Today, we live in a digital world. People are...

Unified Communication for Contact Centers

Unified Communication for Contact Centers

Unified Communication can help businesses survive and even thrive in difficult times, providing an effective route to transformation. In Contact Centers, low-code solutions are able to significantly...

The story behind Dynamic Case Management

The story behind Dynamic Case Management

You have a sore toe, so you go to the doctor for an examination. The doctor asks you to remove all your clothes and starts by looking in your ears, then your eyes, then examines your neck. Two hours...

How CIOs can support Citizen Development

How CIOs can support Citizen Development

Anyone with kids who are old enough to use a computer will share this concern: What are the children doing when your back is turned? You want them to connect with the world, and learn computer...

Must-have Enterprise-grade capabilities

Must-have Enterprise-grade capabilities

Manufacturers use the term ‘Military grade’ to describe everything from watches to laptops to sunglasses, presumably indicating that their product is rugged. But would a tank or a bazooka ever be...

Using low-code in legacy system environments

Using low-code in legacy system environments

Enterprise-grade applications are essential to every business and organization and are getting ever more so. Internally, organizations face the drive towards digitalization to produce smoother and...

Adopting a low-code platform – 6 reasons why

Adopting a low-code platform – 6 reasons why

Organizations have been tied up in change forever, and in the thick of it all, we find the CIO. Now change is the order of the day as ways of working are significantly altered, perhaps permanently....

Focus on CIOs and involve citizen developers

Focus on CIOs and involve citizen developers

What is a Chief Information Officer? Back in the day, it was an internally-focused, mainly technical role. Now we can describe a CIO as the company executive responsible for the management,...

Oriana brings cost advantages

Oriana brings cost advantages

Everywhere, businesses of all sizes are facing unprecedented challenges, sometimes to their very existence. Methods of cost-saving are high on the list of board-level topics, and according to a...