Improving procurement operations with spend analysis

Improving procurement operations with spend analysis

Table of contents   1. Procurement spend analysis defined 2. The benefits of spend analysis 3. Procurement spend analysis dashboard 4. How data-driven decision making can drive procurement ROI  1. Introduction  Digital Procurement has several benefits. Among...
Legacy system modernization: strategies and solutions

Legacy system modernization: strategies and solutions

How to navigate the issues of legacy system modernization? There are huge benefits to be had, but what strategies can be adopted to ensure that solutions are the most effective, both in terms of cost, increased efficiencies, and enhanced digital services? We are all...
What is Digital Process Automation?

What is Digital Process Automation?

Digital process automation (DPA), Robotic process automation (RPA), business process management (BPM)…making sense of all the latest process buzzwords. Today, we live in a digital world. People are almost always online, connected to the internet via smart...
Unified Communication for Contact Centers

Unified Communication for Contact Centers

Unified Communication can help businesses survive and even thrive in difficult times, providing an effective route to transformation. In Contact Centers, low-code solutions are able to significantly boost efficiency and give added value. It’s clear by now that the...