Legacy system modernization: strategies and solutions

Legacy system modernization: strategies and solutions

How to navigate the issues of legacy system modernization? There are huge benefits to be had, but what strategies can be adopted to ensure that solutions are the most effective, both in terms of cost, increased efficiencies, and enhanced digital services? We are all...
What is Digital Process Automation?

What is Digital Process Automation?

Digital process automation (DPA), Robotic process automation (RPA), business process management (BPM)…making sense of all the latest process buzzwords. Today, we live in a digital world. People are almost always online, connected to the internet via smart...
Unified Communication for Contact Centers

Unified Communication for Contact Centers

Unified Communication can help businesses survive and even thrive in difficult times, providing an effective route to transformation. In Contact Centers, low-code solutions are able to significantly boost efficiency and give added value. It’s clear by now that the...
Forrester mentions Oriana among “prescriptive” low-code vendors

Forrester mentions Oriana among “prescriptive” low-code vendors

Low-code platforms have been making significant inroads into all aspects of business and organizational IT for some time, providing much swifter and more cost-effective solutions for a wide variety of applications. Oriana’s low-code solution is a case in point, with...
The story behind Dynamic Case Management

The story behind Dynamic Case Management

You have a sore toe, so you go to the doctor for an examination. The doctor asks you to remove all your clothes and starts by looking in your ears, then your eyes, then examines your neck. Two hours later, you’re shivering with cold, and the doctor reaches your feet....
How CIOs can support Citizen Development

How CIOs can support Citizen Development

Anyone with kids who are old enough to use a computer will share this concern: What are the children doing when your back is turned? You want them to connect with the world, and learn computer skills, but are they engaging with a subject they shouldn’t be, or running...